Building Impactful Personal Contact with Patients
Course Summary
The key to repeat business is personal connections. This 30-minute course will show you how to create an environment that lends itself to personal communication and creates positive contacts that will leave your customers feeling valued and taken care of.
Course details
Course Duration: 30 minutes
Learning Objectives:
- Distinguish between poor and great optics within the practice
- List the ways in which you can impact the patient experience within the practice
- Apply communication techniques to build better personal contact
- Analyse how personal contact can be improved in your practice
Course details
